About SCC RRN
The Santa Clara County Rapid Response Network (SCC RRN) is a coalition of 10 nonprofit organizations and one impacted community member group united by a shared mission since 2017: to protect our community from the threat of deportation and family separation. We believe every person deserves dignity, due process, and the right to thrive with their family.
When enforcement strikes, we move. Our network mobilizes a base of 2,700+ trained rapid responders, a 24/7 hotline, and emergency legal support to meet immigrants in Santa Clara County at their moment of greatest need. Our services include free emergency legal representation, accompaniment to check-ins and court dates, family stabilization support, and ongoing outreach and know-your-rights education across the county.
Position Summary
The Responder Coordinator is a core role within SCC RRN's rapid response infrastructure, responsible for training, preparing, and building community among our network of 2,700+ volunteer responders across Santa Clara County.
This position is one of five full-time staff roles — alongside the Program Manager, Family Support Services Coordinator, Community Engagement Coordinator, and Attorney Coordinator, all of whom will be housed at our Partner organization and fiscal agent, the Asian Law Alliance. You and your colleagues will operate within a broader network that includes 10+ hotline dispatchers, 20+ immigration attorneys, and a Steering Committee of representatives from each partner organization.
At the heart of this role is community building: cultivating a strong, connected, and sustained responder base grounded in shared purpose and mutual trust. This position is employed by the Asian Law Alliance, SCC RRN's fiscal sponsor beginning July 1, 2026.
Key Responsibilities
Volunteer Training & Recruitment
- Coordinate and lead Rapid Responder Volunteer Trainings, virtually and in person, throughout Santa Clara County
- Promote trainings, recruit new attendees, and maintain ongoing engagement with volunteers and partner organizations
- Develop, update, and maintain Responder training materials
Volunteer Engagement & Support
- Keep the Responder volunteer base informed, engaged, and resourced through regular communication
- Manage Responder community communication channels
- Facilitate periodic refresher trainings for existing volunteers
- Plan and execute volunteer events that build community and advance collective strategy
- Serve as a point of contact for Responder questions, concerns, and needs
Data Management & Coordination
- Maintain accurate records for all new and existing volunteers in the database and alert systems
- Attend and report at SCC RRN Steering Committee meetings
- Coordinate with regional networks on ICE activity updates and calls to action
- Contribute to the ongoing update and maintenance of Responder-related sections of the RRN Dispatch Manual
Skills & Qualifications
- Bilingual in English and a second language required — Spanish strongly preferred
- Demonstrated commitment to immigrant rights & community safety, including responsiveness during urgent situations
- Strong organizational skills and ability to manage multiple responsibilities simultaneously
- Comfortable facilitating trainings, meetings, or group discussions — in person and virtually
- Clear communicator, both in writing and verbally
- Basic data entry and database management skills
- Calm and reliable in urgent or time-sensitive situations
- Culturally humble and able to build trust across diverse communities
Individuals directly impacted by immigration enforcement and people from mixed-status families are strongly encouraged to apply.
Work Schedule
- Full-time, 40 hours per week, with occasional evenings and weekends
- Flexible hybrid schedule; some in-person presence required for trainings and community events
- The nature of rapid response work may occasionally require availability outside regular hours for emergency situations
- Local travel within Santa Clara County required; valid driver's license preferred
Compensation & Benefits
- Annual salary of $75,000, commensurate with experience
- Medical, Dental, and Vision Plans
- Paid Holidays and Sick Time
- 403(b) Retirement Plan
- Flexible spending plan
- Annual budget for professional development
Apply Now
Submit your application
Please submit your resume and a cover letter of no more than one page. Your cover letter must respond to all three of the following prompts:
What draws you to this role and to SCC RRN's work specifically?
Describe your experience working with or organizing volunteers, community members, or grassroots groups. What approaches have worked well for you in building trust and sustained engagement?
This role requires facilitating trainings and staying connected with a large volunteer base during a high-stakes political moment. How do you stay grounded and keep others motivated in urgent or emotionally heavy work?